Michelle Cianferri Michelle Cianferri, Tourism Development Manager
email | Phone Extension # 3949
Michelle joined the team in May 2009 as a part time Sales Manager, and brings significant experience to the position, having worked both in hotels and the convention and visitors bureau realm. Her enthusiasm in building relationships with planners as well as suppliers ensures "win-win" events. Michelle's primary concentration is Group Sales which now includes the political market and prospecting for new business. Michelle also shares the meetings and conventions market with Nick Bacik. She has been a member of Meeting Professionals International (MPI), having served as co-chair for the annual MPI Chicago Area Chapter Golf Outing following several years' tenure with the event's coordination. Michelle is also an active member of Illinois Society of Association Executives (ISAE). Michelle, who attended Loop College and Loyola University, enjoys spending time with her husband and two children during her free time.



Zena Rayford Zena Rayford, Finance and HR
email | Phone Extension # 3951
Executive Assistant Zena Rayford joined the team with an extensive administrative background and her Bachelors of Science in Telecommunications Management. Her role includes maintaining key websites with area events, welcoming new businesses to be included in the visitors guide listing and being a resource for inquiries regarding nearby activities.