DeAnn Wagner, Interim Executive Director
Email| Phone Extension # 3948
DeAnn Wagner is the Interim Executive Director of the Greater St. Charles Convention and Visitors Bureau. She returns to the Bureau in 2018 after having worked here for ten year in various roles. Her experience in hospitality includes five years working at the Carlson Hospitality Worldwide Reservation Center and two years with the St. Charles Country Inn & Suites. Currently she leads the team of four, oversees the operations of the office, and coordination of the annual Scarecrow Fest which draws over 100,000 people to Downtown St. Charles each Columbus Day weekend.


Michelle Cianferri Michelle Cianferri, Tourism Development Manager
email | Phone Extension # 3949
Michelle joined the team in May 2009 as a part time Sales Manager, and brings significant experience to the position, having worked both in hotels and the convention and visitors bureau realm. Her enthusiasm in building relationships with planners as well as suppliers ensures "win-win" events. Michelle's primary concentration is Group Sales which now includes the political market and prospecting for new business. Michelle also shares the meetings and conventions market with Nick Bacik. She has been a member of Meeting Professionals International (MPI), having served as co-chair for the annual MPI Chicago Area Chapter Golf Outing following several years' tenure with the event's coordination. Michelle is also an active member of Illinois Society of Association Executives (ISAE). Michelle, who attended Loop College and Loyola University, enjoys spending time with her husband and two children during her free time.


Nick Bacik Nick Bacik, Tourism Development Manager
email | Phone Extension # 3950
Sports Sales Manager Nick Bacik's background in events sponsorship sales and as an athletic recruiter, combined with his MA in Sports Administration from Central Michigan University, have enabled him to hit the ground running in promoting Greater St. Charles as a destination for amateur adult and youth sports events and in understanding the specific needs of events rights holders and national governing bodies. In addition to matching athletes to venues, Nick will be developing the health and wellness market.


Zena Rayford Zena Rayford, Finance and HR
email | Phone Extension # 3951
Executive Assistant Zena Rayford joined the team with an extensive administrative background and her Bachelors of Science in Telecommunications Management. Her role includes maintaining key websites with area events, welcoming new businesses to be included in the visitors guide listing and being a resource for inquiries regarding nearby activities.